Z302-ch15 Case Study Example | Topics and Well Written Essays - 250 words

Z302-ch15 - Case Study Example 15.2 If one is in charge of the restructuring efforts at Starbucks, rather than imposing the needed changes, which would apparently generate savings for the organization, one would first solicit inputs, comments, suggestions from the employees themselves to determine the best practices and techniques that evidently have been used and proved to be effective in facilitating exemplary service to the customers. By enjoining the employees’ participation, resistance to the proposals for change would be minimized and other suggestions could even prove to be more efficient in cost-savings and revenue maximization for the organization. 15.3 An expansion and venture in China would necessitate being more aware of the cultural facets that are being practiced by the people. A change in organizational structure for Starbucks should therefore incorporate a point-person or management personnel who would be in charge of overseeing cultural awareness and practices which fit the national culture of China. Likewise, if people to be employed in Starbucks stores would be predominantly of Chinese descent, then, relevant inputs should first be solicited from these people to determine which values, norms, traditions, and preferences could be channeled towards the organizational culture and which could be slowly integrated as part of the organizational culture and structure of the home country. These are significant to avoid resistance to change and to ensure smooth transitions to a culture which is significantly different from that of the